International delivery: terms and information

Orders are prepared by KR Export and dispatched from Tunisia by sea on pallets. Shipping availability depends on your products and delivery address.

Dispatch address in Tunisia

Orders are dispatched from Or de Carthage: Espace Tunis, Bloc H, Bureau H3, 1, 1073 Montplaisir, Bab Bhar, Tunis, Tunisia.

This dispatch address is separate from the business and returns address in France. For returns, follow the instructions on our contact page.

Shipping per carton

Shipping costs €60 per carton of 10 units: 1 carton = €60, 2 cartons = €120, 3 cartons = €180. Contact Kartouzou to confirm packing arrangements and the total for your order.

Free shipping from €2,500

An automatic free-shipping discount applies at checkout when the eligible subtotal reaches €2,500 and a shipping service is available for your address. Check the final total before confirming your order.

Destinations and shipping options

Available destinations and transport options depend on the products selected. Applicable charges and discounts appear at checkout. To prepare a wholesale order, send your references, quantities, delivery country and postcode through our professional enquiries page.

Bulky items and availability

Check the availability on each product page before arranging transport. If an item is shown as unavailable, no restocking or delivery date is guaranteed.

For the large beige decorative vase with handles and other bulky items, contact us to confirm availability, access restrictions, handling and the applicable lead time. A previous freight estimate does not confirm an order.

Lead times and tracking

Preparation and delivery times must be confirmed for your selection and destination. Contact Kartouzou with your product list or order number.

See also our shipping policy.